Resources Library

17 Nov 2025

In this inspiring episode of Let’s Talk Loyalty & Loyalty TV, Bridget Blaise-Shamai speaks with Sid Krishna, Vice President of Carnival Cruise Line, about how Carnival is elevating the customer experience as a core driver of loyalty.

07 Nov 2025

Is AI a friend or foe? Michał Mędrala, Executive Board Member at Comarch, joined Amanda Cromhout on the Blind Loyalty Challenge to answer a series of rapid-fire questions that quickly evolved into a conversation about the role of AI in loyalty.

06 Nov 2025

In this milestone episode of Let’s Talk Loyalty & Loyalty TV, Paula Thomas celebrates the 25th anniversary of Emirates Skywards — the programme that first inspired her own journey in loyalty marketing.